The 46-year-old”Shoe King” passed away! Started a business in his 20s and became a billionaire, unmarried for life
According to overseas news on November 29, according to the US media”World Journal”, the Chinese American entrepreneur Xie Jiahua was caused by a fire Suffered serious injuries and died on November 27, at the age of 46.
Even in the United States where there are many entrepreneurs, Xie Jiahua is also a”star”. At the age of only 35, he was on the”Fortune” billionaire list with a net worth of 1 billion. The company he founded was a smash hit in the United States and was acquired by Amazon. In August of this year, he just resigned and planned to start his”retirement life.” No one thought that a fire would take his life…
Xie Jiahua’s name may be even more for ordinary Chinese. A bit strange, but the halo on him can be described as gorgeous-Harvard computer genius, Internet shoe king, the most stingy billionaire…
“Shoe King” dies at 46 years old
Ivanka’s heartbroken mourning
Zappos, founded by Xie Jiahua, has been advancing all the way for more than 20 years after its establishment, and has become the world’s largest shoe e-commerce company, with sales once occupying the United States One quarter of the footwear category is called”Amazon selling shoes”, and Xie Jiahua is also called”Yang Zhiyuan No. 2″.
Zappos official social media and website confirmed the news of Xie Jiahua’s death. His portrait was placed on the homepage of the website to cherish the memory of the deceased, and he wrote”The world has lost the visionary and incredible people.””His spirit will Always be part of Zappos”.
On November 18, when Xie Jiahua was visiting his family in Connecticut, the room caught fire accidentally, and unfortunately died of injuries. According to a report from China Overseas Chinese Network on November 29, according to the US”World Journal” report, Xie Jiahua died on the 27th accompanied by his family.
After his death, Amazon founder Bezos, Democratic presidential candidate Yang Anze, Ivanka Other celebrities have sent messages of condolences. Among them, Ivanka also posted a number of photos with Xie Jiahua in a tweet on the 28th and wrote:”Mourning for the loss of her best friend Xie Jiahua.”
It is reported that Xie Jiahua was born in Illinois, USA in December 1973 and graduated from Harvard University. His parents are from Taiwan, China. Zappos was founded around 1999 and the company’s business is booming. It was acquired by Amazon in 2009.
Originally, in more than ten days, it was Xie Jiahua’s 47th birthday. Xie Jiahua, who earned hundreds of millions at the age of 24 and realized the freedom of wealth, after leading the company for about 20 years, stepped down from the position of CEO of Zappos in August this year, intending to start his”retirement life” and devote himself to The revitalization plan of downtown Las Vegas where the company headquarters is located. However, an accident allowed Xie Jiahua to bid farewell to the world permanently in the catastrophic year of 2020.
Xie Jiahua is unmarried and has no children for life. Although he has huge wealth, he is crowned The”most stingy” billionaire. As a super rich, he lives in a RV in downtown Las Vegas all year round, and has two pet camels in the RV park community.
After his death, netizens also launched mourning activities. Some netizens said that this young CEO is remembered by so many people, not only because of his business acumen, but also because of his philanthropy and his focus on fostering a positive workplace culture.
According to public information, Xie Jiahua, who lives in a RV in a casino parking lot, has continuously donated money to the city for decades (in 2013 alone, he donated US$350 million to rebuild the city hall Building). Local media called him “the central figure in the revival of downtown Las Vegas”.
From Harvard student to”Billions of Shoe Kings”
Xie Jiahua is a young and famous serial successful entrepreneur. After graduating from Harvard University, he worked for Oracle for a short time, and started his entrepreneurial journey after leaving. In 1995, Xie Jiahua founded LinkExchange at the age of 23 for US$20,000, and then sold it to Microsoft for US$265 million before the dot-com bubble burst, earning his first pot of gold.
In 1999, after smelling the entrepreneurial opportunity of selling shoes on the Internet, the 24-year-old Xie Jiahua and his entrepreneurial partner Alfred Lin and others co-founded the shoe e-commerce website Zappos. Although e-commerce has broken the time and space constraints of the offline system, and realized purchase anytime, anywhere, its inability to experience it in person is its Achilles heel. Footwear e-commerce is no exception. The biggest problem is that you can’t try on them. You can experience the comfort and size of shoes.
In order to solve these pain points, Xie Jiahua thought of many ways.
Zappos will take photos from 8 angles for each pair of shoes to reduce the cost of consumers’ decision-making and make them more daring to buy shoes online; Zappos allows users to buy three pairs of shoes at a time , Send home the other two pairs that are not suitable for a try, provide a return”free shipping” policy, and allow consumers to pay 90 days after receiving the goods, and free return and exchange for 365 days; pay attention to customer service The service provides detailed online answers to solve consumer inquiries; in addition, the warehouse is located near the UPS airport, and the express delivery operates 24/7 to ensure the delivery speed. The order is promised to be delivered within 4 days , But users often receive it the next day; providing”perverted services”, if once you encounter”perverted” customers who do not buy shoes, call customer service to chat, do emotional consultation, they have never been hung up, most The long one even talked for 6 hours. Therefore, Zappos is also called “Shoes Haidilao” in the United States, where the universal service level is high.
“Wear shoes if they fit, or change them if they don’t fit.” This move is not Zappos’ first initiative, but it has done the most thorough, and thus captured the hearts of consumers. Although the return rate is as high as one-quarter, the average order value is $90, and Zappos’ gross profit can still reach 35%. In 2000, Zappos sales totaled US$1.6 million, which has increased to more than US$1 billion eight years later.
The unique and innovative sales method made Zappos a hit, making Zappos a pioneer in the U.S. e-commerce model in many ways. In 2008, its turnover exceeded $1 billion and was acquired by Amazon in 2009.
Xie Jiahua once described the methodology of Zappos e-commerce selling shoes in the book”Three Pairs of Shoes”, as well as his experience and lessons learned in shopping malls and life. His understanding of footwear e-commerce has also had a profound impact on later e-commerce entrepreneurs, including China, and has set standards and models for the industry.
It is worth mentioning that this method was also written into Harvard Business School and became a classic lesson plan.
Matt Mullenweg (Matt Mullenweg), the co-founder of the blog building platform WordPress, commented, “Tony (Xie Jiahua) has left something to everyone he meets in life. The impression of obliteration. His customer-centricity, questioning business assumptions, and establishing a goal-driven cultural approach have had a profound impact on me. He left early, and I hope that the memory of him will continue to inspire us to discover our comfort zone The magic of foreign countries.”
Source:Daily Economic News Comprehensive Overseas Network, China News Network, China Overseas Chinese Internet, interface news, etc.